General Terms and Conditions
Move
1. GENERAL
These terms and conditions govern all offers and services in the "Move" area provided by Maria Wolfsberger (hereinafter referred to as the "Service Provider").
By utilizing any offer or service provided by the Service Provider, the user fully and unreservedly accepts these terms and conditions. Maria Wolfsberger organizes and conducts yoga and movement classes as well as workshops based on these terms and the most up-to-date schedule.
2. RIGHT OF USE
a) Participation in yoga classes and workshops is only possible if the customer arrives punctually at the specified start time at the respective studio. For organizational reasons and out of respect for other participants, late arrivals will not be admitted once the class has begun.
b) During classes and workshops, customers must behave in a manner that does not disrupt the flow of the session. Studio facilities must be treated with care, and no actions should negatively impact other participants. Silence must be observed during classes, and disturbances, particularly those caused by technical devices, must be avoided. Customers are required to adhere to the studio rules, in the interest of all participants, and to follow the instructions of Maria Wolfsberger. In cases of severe violations of these terms by the customer—such as acts of violence, threats, insults, sexual harassment, theft, or poor hygiene—the customer may be barred from attending classes and workshops immediately after the first offense. In such cases, any unused passes (e.g., 10-class blocks) will be forfeited without entitlement to a refund.
To maintain a peaceful environment and ensure the orderly and uninterrupted flow of classes, the Service Provider reserves the right to refuse further services without providing reasons. In such cases, any unused passes (e.g., 10-class blocks) will be refunded proportionally.
3. CONTRACT TYPES AND CONDITIONS
a) Workshop or Event Ticket
(Prices vary, available online)
Depending on the event, workshop, or class, this ticket entitles the holder to participate in a single yoga class or the booked workshop/event.
b) Prices and Payment
All prices are listed online on the respective yoga studio's website and are inclusive of 20% VAT, representing the final consumer price. Payment must be made immediately upon purchasing the pass, either in cash on-site, via debit card, credit card, online through the booking system (using the chosen payment method), or by bank transfer (e.g., for workshop pre-registration). Payment must always be completed prior to the start of the respective class.
c) Limited Class Size / Schedule Changes
Maria Wolfsberger offers open classes, meaning participation in the yoga sessions listed in the schedule generally does not require prior registration. However, the studios have a limited capacity for participants. During busy times, a spot in a particular class cannot be guaranteed. Customers are advised to arrive on time before each session. Participants will be admitted on a first-come, first-served basis at the reception.
e) Cancellations for Workshops, Events & Retreats
Workshops, events, and retreats are usually paid for in advance via bank transfer or through the specified booking system using the selected payment method (e.g., instant transfer, credit card, etc.).
If payment is made on-site, and a cancellation occurs less than two days before the event or in case of a no-show, 100% of the participation fee must still be paid via bank transfer.
4. WORKSHOPS
All workshops require a minimum of 5 participants to take place. If a workshop is canceled due to insufficient registrations, the registration fee will either be refunded or credited for a future workshop, as preferred by the participant.
If a workshop is canceled for other reasons by the Service Provider, the registration fee will also be refunded or, upon request, credited for future use.
5. LIABILITY
Participation is at the participant's own risk and responsibility. Maria Wolfsberger is not liable for any consequences of improperly performed exercises or any resulting health issues.
6. HEALTH CONDITION OF PARTICIPANTS
By purchasing a pass, each customer declares that they are physically healthy, mentally stable, and capable of meeting the physical and mental requirements of the yoga classes or workshops. Participation in yoga classes or workshops under the influence of drugs, alcohol, or strong medication is strictly prohibited.
The services offered are not intended as therapy or healing programs and do not replace medical care or prescribed medications. Maria Wolfsberger reserves the right, based on her assessment of the customer’s health condition, to deny participation in yoga classes. This decision does not impose an obligation to verify the health condition or any liability for the decision.
By participating, the customer confirms they do not suffer from any contagious diseases and that there are no medical reasons preventing them from performing the yoga exercises. In case of doubt, a doctor should be consulted. Chronic illnesses or other physical or psychological conditions that could affect or endanger other participants’ yoga practice must be disclosed to the instructor before the session begins.
In the case of pregnancy, the customer is required to obtain medical clearance before participating.
7. DATA PROTECTION POLICY
Customer data may be used for contract fulfillment purposes and for the Service Provider's own promotional activities but will not be shared with third parties. The customer agrees that their data may be stored in the Service Provider's electronic data processing system for up to 10 years after their last attendance of a class, workshop, or retreat. All information will be handled confidentially and in compliance with applicable data protection regulations.
8. JURISDICTION AND APPLICABLE LAW
Austrian substantive law applies, excluding any conflict-of-law rules. If the Consumer Protection Act (KSchG) does not apply to the contractual relationship, the exclusive jurisdiction for all disputes between Maria Wolfsberger and the customer is the court with subject-matter jurisdiction at the Service Provider's location. Effective as of January 2020.
9. MISCELLANEOUS
There are no supplementary agreements to these Terms and Conditions. Any amendments to these Terms and Conditions must be made in writing, including the rescission of this requirement.
Should any provision of these Terms and Conditions be wholly or partially invalid, this does not affect the validity of the remaining provisions. The invalid provision will be replaced by a provision that most closely reflects the economic purpose of the invalid one.
The requirement for written form is met by communication via email. If the customer has provided an email address, all correspondence between the contractual parties may be conducted via email.
Shop
1. SCOPE OF APPLICATION
1.1. These General Terms and Conditions ("T&Cs") apply – unless explicitly agreed otherwise – to contracts concluded between Faculty for Inner Peace (Maria Wolfsberger), St. Veitgasse 6, 1130 Vienna, hello (at) facultyforinnerpeace.com ("I", "me", "Faculty for Inner Peace") and the customer via my online store at www.facultyforinnerpeace.com ("Website") or by email. These T&Cs do not apply to contracts concluded by the customer on third-party websites or online stores, even if I provide links to such third-party sites. In this case, only the terms and conditions of the third-party provider apply.
1.2. These T&Cs form the contractual basis for the purchase of my physical products (clothing, accessories, artworks, etc.) and digital products (digital workshops, classes). Contracts can only be concluded under these conditions. Any differing, opposing, limiting, or supplementary terms and conditions of the customer will only become part of the contract if I expressly agree to them in each case.
1.3. I reserve the right to unilaterally change these T&Cs at any time for future contracts. The most current version of the T&Cs will be published with a version note under the "T&Cs" section.
1.4. By placing an order and activating the confirmation box, the customer agrees to these T&Cs.
1.5. The customer can view the T&Cs at any time online on the Website under "T&Cs".
2. ORDER, BOOKING, AND CONCLUSION OF CONTRACT
2.1. Orders via the Webshop
2.1.1. The presentation of my physical and digital products on the Website is not an offer in the legal sense. The offer is made by the customer when submitting the order for the selected products.
2.1.2. The customer has the opportunity to review their order/booking before submitting their offer and correct any errors. The customer's offer becomes binding when the "place order with obligation to pay" button is clicked. After submitting the offer, the customer can no longer modify the order/booking. Required fields are marked with an asterisk (*).
2.1.3. After receiving the customer's order/booking, I will send an automated confirmation of receipt via email. This confirmation does not constitute acceptance of the offer. The offer is accepted only through a separate written order confirmation, the sending of an invoice, or the actual delivery of the ordered products within the agreed delivery period.
2.1.4. The contract is concluded in the German language.
2.1.5. Special Provisions for Goods
2.1.6.1. I am entitled to reject orders without providing a reason, particularly if the goods are no longer in stock.
3. PRICES, DELIVERY AND SHIPPING COSTS, PAYMENT TERMS
3.1. The prices listed on the Website or via email are final consumer prices including VAT and packaging. Any additional freight, delivery, shipping, or other costs will be communicated to the customer before submitting their offer under the product description, in the shop, and in the shopping cart, or separately via email, to the extent that these costs can reasonably be calculated in advance. Otherwise, I will inform the customer of the potential for additional costs before they submit the offer. Delivery costs may vary from country to country and are listed on the "Shipping & Delivery" page, which is linked to the products. No shipping costs apply to digital content.
3.2. The shipping costs include the statutory VAT. Since this is dependent on the goods purchased, shipping costs may decrease if goods are purchased with lower VAT rates (e.g., books). Therefore, the shipping costs can only be definitively calculated during the ordering process and can only decrease in favor of the customer, but not increase.
3.3. The purchase price is due immediately upon acceptance of the offer, meaning upon contract conclusion, and must be paid in full without deduction.
3.4. Before completing the order process, the customer can choose from the available payment methods. The "Payment Methods" page, linked in the shopping cart, provides information about each payment method.
3.5. For payment methods EPS and credit/debit card, Stripe is used as a third-party payment processor. Therefore, the general terms and conditions of Stripe apply.
3.6. Payment of the purchase price is possible through the available payment options in the webshop (prepayment, EPS via Stripe, credit/debit card via Stripe).
3.7. If payment for prepayment is not received within fourteen business days after due date, the customer will receive a payment reminder by email. If the customer does not respond to the reminder within another fourteen business days, I have the right, at my discretion, to insist on fulfillment or withdraw from the contract.
4. PERFORMANCE AND DELIVERY TERMS
4.1. Goods
4.1.1. The delivery of goods by me will generally take place within two weeks from receipt of payment, provided the goods are in stock, unless otherwise agreed.
4.1.2. If the goods are temporarily unavailable, I will immediately inform the customer of this in the order confirmation and suggest comparable available products. In case of a delivery delay of more than two weeks and a rejection of a comparable product, the customer has the right to withdraw from the contract. If payment has already been made, it will be refunded to the customer without delay.
4.1.3. Customers will be informed about delivery times and delivery restrictions to specific countries on the "Prices, Shipping Costs, and Delivery Information" page linked to the products.
4.1.4. Until full payment is received, the delivered goods remain the property of the seller.
5. RIGHT OF WITHDRAWAL
5.1. If the customer is a consumer as defined by the Austrian Consumer Protection Act (KSchG), they have the right to withdraw from the contract within fourteen days without providing a reason, unless specific exceptions under Section 6.5 apply.
5.2. The withdrawal period is fourteen days from the day the customer or a third party designated by them, who is not the carrier, takes possession of the goods.
5.3. To exercise the right of withdrawal, the customer must inform me (Faculty for Inner Peace, Attn: Maria Wolfsberger, St. Veitgasse 6, 1130 Vienna, hello@facultyforinnerpeace.com) with a clear statement (e.g., a letter sent by post or email) of their decision to withdraw from the contract. The customer may use the model withdrawal form provided below, but this is not mandatory.
5.4. To meet the withdrawal deadline, it is sufficient for the customer to send the notification of exercising the right of withdrawal before the withdrawal period expires.
Exceptions to the Right of Withdrawal
5.5. The customer has no right to withdraw for the following (§ 18 Austrian Distance Selling Act, FAGG):
Goods made to customer specifications or clearly tailored to their personal needs;
Goods that are sealed and not suitable for return due to health protection or hygiene reasons, if the seal has been removed after delivery;
Goods that, by their nature, are inseparably mixed with other goods after delivery;
Digital content, if I have made it available for download immediately after the contract is concluded with the customer's express consent, and they have acknowledged the loss of the right to withdraw upon early performance and received confirmation of this before the withdrawal period expires.
5.6. When goods are delivered, it must be checked whether an exception applies, such as sealed goods for health or hygiene reasons, or if the right to withdraw still applies.
Consequences of Withdrawal
5.7. If the customer withdraws from the contract, I will refund all payments received from them, including any delivery costs, without delay and no later than fourteen days from the day I receive the notification of withdrawal. The refund will be made using the same payment method the customer used for the original transaction unless otherwise expressly agreed with the customer. In no case will the customer incur any fees due to this refund.
Goods
5.8.1. I may refuse the refund until I have received the goods back or the customer has provided proof that they have returned the goods, whichever is earlier.
5.8.2. The customer must return the goods without delay and in any case no later than fourteen days from the day they notified me of the withdrawal from the contract, to Faculty for Inner Peace, St. Veitgasse 6, 1130 Vienna. The deadline is met if the customer sends the goods before the end of the fourteen-day period.
5.8.3. The customer bears the direct costs of returning the goods.
5.8.4. The customer must compensate for any loss of value of the goods only if this loss is due to actions not necessary to examine the nature, characteristics, and functionality of the goods.
Model Withdrawal Form
The customer can use the following form and send it to me if they wish to withdraw from the contract:
To: Faculty for Inner Peace, Attn: Maria Wolfsberger, St. Veitgasse 6, 1130 Vienna, Email: hello@facultyforinnerpeace.com.
I/We hereby withdraw from the contract concluded by me/us () for the purchase of the following goods (*):
Ordered on ()/received on ():
Name of the consumer(s):
Address of the consumer(s):
Signature of the consumer(s) (only if notification is on paper)
Date (*)
Please delete as applicable.
6. WARRANTY
6.1. In relation to consumers, the statutory warranty provisions apply in case of defects in the goods or services provided by me.
6.2. Goods
6.2.1. The product images on the website may differ from the appearance of the delivered goods due to resolution and size. The delivered goods are considered in conformity with the contract if the items match the written product description.
6.2.2. The customer is required to inspect the delivered goods upon receipt for completeness, correctness, and other defects, particularly the integrity of the packaging, and to report any defects to me via email at hello@facultyforinnerpeace.com, providing a brief description. This helps in processing any warranty claims more quickly. A failure to fulfill this obligation does not limit the consumer’s statutory warranty rights.
6.2.3. If the customer asserts valid warranty claims, I will cover the costs of returning the goods. Otherwise, the customer must bear the cost of returning the goods. Defective goods are to be returned only upon my explicit request.
6.2.4. If the customer is a business, they must inspect the delivered goods within five working days according to Section 7.2.2 and report any defects immediately, no later than two working days thereafter, via email to hello@facultyforinnerpeace.com. If the business does not report any defects within the period, the delivery is considered approved, and all claims, such as warranty, rescission due to error, or damages for later alleged deviations or defects (§ 377 UGB), are excluded. This also applies to any incorrect deliveries or deviations in the quantity of the goods delivered.
7. LIABILITY
7.1. I am liable for damages according to the statutory provisions. However, liability for damages caused by slight negligence is excluded. This limitation of liability does not apply to damages arising from injury to life, body, or health, the violation of essential contractual obligations, or claims under the Product Liability Act.
7.2. I have no influence on the content and design of linked online offers. The respective provider or operator is always responsible for the content of linked websites. I do not adopt the content of linked websites as my own. Accordingly, I do not assume any liability for the content, accuracy, completeness, and timeliness of internet offers linked on the website.
7.3. Customers who are businesses must prove the existence of intent or gross negligence and assert claims for damages within six months from the transfer of risk or performance.
7.4. If the customer is a business, any recourse claims under Section 12 of the Product Liability Act are excluded unless the party entitled to recourse proves that the defect was caused in our sphere and was at least grossly negligent.
8. INTELLECTUAL PROPERTY RIGHTS
8.1. The materials provided in digital products and via email, as well as digital goods such as texts, images, graphics, and the design, structure, and content, may be subject to copyright and intellectual property protection. These elements may not be reproduced, transmitted, made available, performed, or presented, nor translated, modified, or processed without my explicit written consent.
8.2. Unless otherwise agreed upon in specific cases, I grant the customer only a limited, non-exclusive, and non-transferable right to use the materials provided in the digital products and their contents for private use.
9. JURISDICTION, APPLICABLE LAW
9.1. The exclusive place of jurisdiction for all disputes arising from this contract is the court competent for 1010 Vienna, both territorially and in terms of subject matter. This applies only if the customer is a business or if the consumer does not have their residence or usual place of residence in Austria or is not employed within Austria at the time of the legal action.
9.2. Only the substantive law of the Republic of Austria shall apply, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. In the case of consumers, this choice of law applies only insofar as mandatory provisions of the law of the state in which the consumer has their usual residence are not displaced.
10. ONLINE DISPUTE RESOLUTION
10.1. As a consumer, you have the possibility to submit complaints to the EU's Online Dispute Resolution platform: http://ec.europa.eu/consumers/odr/. You can also directly submit your complaint to me via the following email address: hello (at) facultyforinnerpeace.com.